You can now get certified to sell UnitedHealthcare 2025 Medicare plans. Get your certifications done early so you can spend the summer focusing on your selling strategy for 2025 Annual Enrollment Period (AEP)! Or maybe spend it on a beach or camping with family and friends—either way, we’re making certifications available now so you can check that box. Certifying early also gives you the ability to start planning and filing your events.
 

New this year!

We’re always looking for ways to improve the certification experience and process. For 2025 certifications, you can expect:

• We expanded Fast Track by 27% for tenured agents who met our eligibility requirements.
  
  
• An enhanced Study Guide with a new simplified look, new search function and knowledge checks—all designed to support you during certifications and prepare you to sell this year.
  
  
  • The 2025 Certifications Study Guide is now conveniently located as a tab on the Learning Lab homepage. Don't forget, you can reference the Study Guide while taking the assessments.
    
    
• Information on 2025 changes.
  
  
• Mention of our new electronic enrollment tool—JarvisEnroll (coming soon).
  
  
• Elimination of the Events Basics assessment. Event Basics is now a stand-alone module that requires completion only if you plan to conduct marketing/sales events. There is no longer a requirement to pass an assessment.

For more detailed information, check out the “What’s New” document that kicks off your certifications.

As a reminder, the Conflict of Interest attestation has been removed from the certification process. You will continue to receive an email on your Party ID anniversary inviting you to complete your Conflict of Interest disclosure and attestation.
 

What you need to know

• Visit Learning Lab > Content Library > search “2025 UnitedHealthcare Certifications”.
  
  
• Study Guide and assessments are open 24/7.
  
  
• ·You will have 6 attempts to complete the 2025 UnitedHealthcare Certifications. Passing scores vary according to the list below:
  
  
  • Base Level assessments
    • Medicare Basics: 85%
    • Ethics & Compliance: 85%
    • AARP: 70%
       
  • Next Level assessments 
    • C-SNP/D-SNP: 85%
       
• Once you launch an assessment, an attempt is counted when you complete the assessment. If you exit your browser before an assessment is completed, you can resume your session by clicking the “continue” button. If you click “start over” it will count as a new attempt.
  
  
• Answer a question correctly and you’ll move immediately to the next question.
  
  
• Answer a question incorrectly and you’ll receive feedback that it was wrong and be directed to the appropriate Study Guide section.
  
  
• For more information, refer to the 2025 Certifications User Guide on Learning Lab > Content Library > 2025 UnitedHealthcare Certifications or on Jarvis > Knowledge Center > Training & Certifications.
  
   

For EDC agents

AHIP's Medicare + Fraud, Waste and Abuse Training will, once again, satisfy the requirement for our Medicare Basics Assessment (including Medicare Advantage [Non-SNP], Prescription Drug and Medicare Supplement Plans). Watch for more information on how to access AHIP, connect it to our certifications and how to get a $50 discount in our June 24 JarvisWRAP. 

 

For more information on NABIP click here.

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